Dell is looking into its apparent Superfish-like problem

24 Nov 2015 | Author: | No comments yet »

Dell acknowledges security hole in new laptops.

Computer company Dell said a security hole exists in some of its recently shipped laptops that could make it easy for hackers to access users’ private data.Dell in a statement told Reuters, “The recent situation raised is related to an on-the-box support certificate intended to provide a better, faster and easier customer support experience…Unfortunately, the certificate introduced an unintended security vulnerability.” While consumers can manually remove the pre-installed certificate, it compromises the root security of a system and can allow cyber-criminals to read private messages, carry out phishing attacks and steal private data. Dell said it would provide customers with instructions to permanently remove the certificate by email and on its support website, a process that will likely be highly technical. Hicks also put out a detailed report on Reddit showing how the eDellRoot certificate can actually be used by a network attacker to create fake certificates for use on real websites.

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