Google Fiber apologizes for Kansas City outage

28 Oct 2015 | Author: | No comments yet »

Glitches Hit Fox, Google Fiber In KC During World Series.

SAN FRANCISCO — Google Fiber apologized to residents of Kansas City after the super-high-speed Internet network went down during the first game of the World Series. “Tonight, some Google Fiber customers in Kansas City experienced a service outage. “We know it couldn’t have happened at a worse time”, a verified, four-year-old Twitter account named “Google Fiber” wrote in a post on Tuesday night. We apologize for this interruption on an important night.” The Internet problems coincided with an interruption to Fox’s TV broadcast which resulted in viewers missing part of one inning.

All service was restored by 10:15pm local time.” In addition, before the start of the bottom of the fourth inning, Fox’s national broadcast was disrupted. Google Fiber is ultra-fast Internet service, which offers speeds of one gigabit per second, about 100 times as fast as the average broadband connection in the USA, and customers can use it to watch TV channels and live broadcasts such as those from the MLB Network. Fiber’s difficulties came shortly before Fox’s nationwide broadcast feed ran into huge disruptions of its own, forcing the network — which pays Major League Baseball a mighty fee for rights to the Fall Classic — to patch in the international feed presented by MLB Network / MLBAM. Some local and national advertisers — like Twitter — with high-priced ads scheduled to run during the game might have some hard feelings toward Google Fiber, too. Fox eventually restored audio from its own commentary crew (still using MLB’s separate video feed) before finally bringing back its broadcast in full.

The game between the Kansas City Royals and New York Mets was delayed for more than five minutes after Fox Sports’ telecasts of the game was bumped off the air.

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