Skype glitch may prevent you from making calls

21 Sep 2015 | Author: | No comments yet »

Skype Suffers Widespread Outage, Microsoft Says.

Some users signed in to the Skype app have not been able to change their status and therefore all their contacts appear as offline, making it impossible to make phone calls. A spokesperson for Skype posted a comment on the service’s website to say: “Some of you may experience problems with Skype presence and may not see online.Microsoft confirmed its Internet-calling, video and text service Skype suffered an outage Monday, affecting multiple users of the popular messaging app. The company has acknowledged that it’s currently working to resolve “an issue that is affecting Skype in a number of ways” — but the problems have now stretched on for several hours. In a post on its “heartbeat” website—used to monitor how Skype products are performing—Skype said users are experiencing several technical issues, including problems with logging in, calling, changing status, contact-list management and updating forum pages.

Microsoft is “working hard to fix an issue which is preventing some users from logging in and using Skype,” said a spokesman for the technology giant. “We apologize for any inconvenience and will keep our users updated,” the spokesman added, without providing detail on the geographic scope of the problem, the number of users affected or the timeframe for fixing the issues. As a result, you won’t be able to start Skype calls to them.. ‘We’re doing everything we can to fix this issue and hope to have another update for you soon. Thank you for your patience as we work to get this incident resolved.’ Skype, which was bought by Microsoft in 2011, has an estimated 300 million active users a month, with more than 660 million users registered worldwide. Microsoft says the messaging side of Skype is still mostly working properly, though the company notes “a small number of messages to group chats are not being delivered.” If you’re not currently signed into Skype, you might have a tough time getting online while the problems persist.

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