TalkTalk’s cyber attack piles on the pressure on financial targets

26 Oct 2015 | Author: | No comments yet »

Statement by TalkTalk PLC on Cyber Attack.

Today (Thursday 22nd October), a criminal investigation was launched by the Metropolitan Police Cyber Crime Unit following a significant and sustained cyberattack on our website yesterday. That investigation is ongoing, but unfortunately there is a chance that some of the following data has been compromised: names, addresses, date of birth, phone numbers, email addresses, TalkTalk account information, credit card details and/or bank details. Dido Harding, CEO, said: “TalkTalk constantly updates its systems to make sure they are as secure as possible against the rapidly evolving threat of cyber crime, impacting an increasing number of individuals and organisations. We take any threat to the security of our customers’ data extremely seriously and we are taking all the necessary steps to understand what has happened here.

Unfortunately cyber criminals are becoming increasingly sophisticated and attacks against companies which do business online are becoming more frequent. Action Fraud is the UK’s national fraud and internet crime reporting centre, and they can be reached on 0300 123 2040 or via www.actionfraud.police.uk If you are contacted by anyone asking you for personal data or passwords (such as for your bank account), please take all steps to check the true identity of the organisation. Please be aware, TalkTalk will NEVER call customers and ask you to provide bank details unless we have already had specific permission from you to do so.

We understand this will be concerning and frustrating, and we want to reassure you that we are continuing to take every action possible to keep your information safe.

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