TalkTalk says around 20000 bank details accessed in cyber attack

31 Oct 2015 | Author: | No comments yet »

TalkTalk cyber attack: 1.2m email addresses and phone numbers along with 30k customer bank details stolen.

In a statement today, the company confirmed 21,000 unique bank account numbers and sort codes were stolen along with 28,000 obscured credit and debit card details. “Today we can confirm that the scale of attack was much smaller than we originally suspected, but this does not take away from how seriously we take what has happened.” Dido Harding, TalkTalk CEO, said: “Given the potential size of this attack, we decided to be as open, honest and transparent as we could because we wanted to keep our customers informed and ensure they had the advice and support they need. “On behalf of everyone at TalkTalk, I would like to apologise to all our customers. We know that we need to work hard to earn back your trust and everyone here is committed to doing that.” Detective Superintendent Jayne Snelgrove, of the Metropolitan Police Cyber Crime Unit: “TalkTalk have done everything right in bringing this matter to our attention as soon as possible. The company said it had shared the affected account details with the major UK banks so they could take action to protect customers in the event of attempts to defraud them. The cyber-attack is the third to hit TalkTalk in the past eight months, with incidents in August and February also resulting in customers’ data being hacked.

However, Harding insisted that the company’s cybersecurity was “head and shoulders” better than its competitors, while conceding that it would be “naive” to rule out the prospect of Talk Talk suffering a similar attack in the future.

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