Vodafone hack puts 2000 bank customers at risk

2 Nov 2015 | Author: | No comments yet »

After TalkTalk attack, Vodafone UK says they were hacked as well.

The mobile phone company said that details of 1,827 accounts had been stolen from “an unknown source”, potentially providing criminals with customers’ names, mobile numbers, sort codes and the last four digits of their bank accounts.

Around 2,000 Vodafone customers have been left vulnerable to fraud after criminals accessed their personal details over the Internet, the UK-based telecom giant has said.London: Vodafone Group Plc. said criminals accessed customer account details, including phone numbers and some bank details, in the second hacking attack in just over a week on a UK phone carrier.Vodafone UK said on Saturday hackers had accessed the accounts of 1,827 of its customers this week, the second cyber attack on a British telecoms company this month. An investigation was started by the company before the National Crime Agency, Ofcom and the Information Commissioner’s Office were informed about the breach on Friday evening. The hackers accessed subscribers’ e-mail addresses and passwords through a third party and Newbury, England-based Vodafone’s own systems weren’t breached, the company said.

Only a handful of those affected in the Thursday morning attack had seen any attempts to use their data for fraudulent activity on their Vodafone accounts. “No credit or debit card numbers or details were obtained. Vodafone’s systems were not compromised or breached in any way.” It has also emerged that online comments by a Talk Talk representative may have unwittingly encouraged hackers to test the telecom firm’s cyber defences in the run up to the latest hacking attack.

One of the firm’s customer service representatives wrote on Twitter that information about some of Talk Talk’s customers held by Carphone Warehouse data systems may not have been encrypted. Last week broadband, TV, mobile and fixed-line service provider TalkTalk said it had been hacked, potentially putting the private details of its 4 million customers into the hands of criminals. The incident follows last month’s cyberattack on TalkTalk, in which up to 1.2 million customers had personal information stolen, including nearly 21,000 people who had bank account numbers and sort codes taken. It is thought these potential weaknesses may have been the subject of discussion on online forums used by hackers in the weeks before the most recent attack took place.

Adultery website AshleyMadison.com was hit in July, and the perpetrators ended up releasing information they said included details of more than 36 million users including full names, e-mails and banking information.

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